Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Most club members are unable to access site, it is timing out

  • JillSomers
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Most club members are unable to access site, it is timing out

12 years 5 months ago
#35041
Good day,

For about a week now, my corporate club members have been telling me they can not access our Club website. Strangely, I am able to access it from all sources (IE, Firefox, my work laptop and mobile).

Is there something you can do to check on this for us?

Thank you so much!

Jill Somers
VP or PR
Club #: 1928495
President, Novartis Toastmasters Club 1928495
1928495.toastmastersclubs.org
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  • SteveTheTechie
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Re: Most club members are unable to access site, it is timing out

12 years 5 months ago
#35044
I would recommend looking for bad links or image references (bogus img tags) in your home page or other web page content, especially if any of those were updated. Frequently I find that different browsers handle bad references differently, so in some cases the website may load with one browser but not with another.
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Re: Most club members are unable to access site, it is timing out

12 years 5 months ago
#35045
BTW, you were one of the people I was hoping to follow-up with, subsequent to our tcmail updates, since you had had some email headaches in the past. I do not know if you basically gave up on the email issues, or if they got resolved somehow...
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  • Brian
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Re: Most club members are unable to access site, it is timing out

12 years 5 months ago
#35068
We would need to know the IP address that they are using. They can get the IP by going to

whoami.ca/ip.php
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Most club members are unable to access site, it is timing out

12 years 5 months ago
#35127
Brian,

Hello.

Our internal IT people say that the IP address being blocked is: 64.192.133.129

Can you please help us?

Thank you!
Jill
President, Novartis Toastmasters Club 1928495
1928495.toastmastersclubs.org
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Re: Most club members are unable to access site, it is timing out

12 years 5 months ago
#35128
The IP block has been cleared


IP 64.192.133.129 (US/United States/-) found to have 282 connections - Thu Apr 17 15:20:30 2014
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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