Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Only two links left to change

  • cdwtm
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Only two links left to change

12 years 3 months ago
#37098
Hello Steve or anyone in Help support

I made the corrections that you told me too. The only problem is the two links on top of the left side- Meeting Directions and Contact Us- are not workable. They are still 'whited out' and I can't seem to change this and I have looked. Please help me to change this.

Also, when sending request for help messages, is this the best way or should I be sending private messages? And, if I don't know you're member id or anyone else at the support desk. How is the email going to be directed to you? Is just putting anyone's name adequate?
Thanks.
Carol
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  • Brian
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Re: Only two links left to change

12 years 3 months ago
#37099
You need to set up the contact and directions pages.

Please read the documentation on this site

support.toastmastersclubs.org/doc/item/m...ation-and-directions

support.toastmastersclubs.org/doc/item/email-and-contact-forms
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: Only two links left to change

12 years 3 months ago
#37107
cdwtm wrote: Also, when sending request for help messages, is this the best way or should I be sending private messages? And, if I don't know you're member id or anyone else at the support desk. How is the email going to be directed to you? Is just putting anyone's name adequate?

Carol, we are all Toastmasters and volunteers here with busy lives. We volunteer some of our spare time on here out of our commitment to enable users to get value out of the FreeToastHost system. However, given that we are not on here on any set schedule (whenever we have some spare time), it generally works best if you post in the Forum areas to increase your odds of someone responding to you sooner. We generally recommend putting support posts in the Forum areas.
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