Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Problems logging in as member

  • Carlos1882
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Problems logging in as member

12 years 3 months ago
#37175
Hi,

I am having problems logging into our club page 6844.toastmastersclubs.org as a member. I can however, log in as the admin.

To add further confusion, when attempting to log in as a member, I get presented with the following message:

"You must select your name from the displayed drop down list for the login to be accepted. Start typing your name or e-mail, then select your name from the list. If your name does not appear, then the admin has not entered your contact information into this website yet."

The problem with this is, I am not presented with a drop down list of names to select. In addition, I am the admin and I cannot see anywhere how I enter contact information for myself or any other user?

I have tried resetting my cache, but this has not resolved the issue.

Please advise

Many thanks

Carl
Carl Hammond, ACS. CL
VPE & Immediate Past President
Articulate Speakers Club - 6844
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Re: Problems logging in as member

12 years 3 months ago
#37176
You need to add all your members to the members section of the admin console.

Please read the documentation on this site.

support.toastmastersclubs.org/doc/item/membership-management-2
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Problems logging in as member

12 years 3 months ago
#37177
Brilliant! Thank you very much Brian, that has indeed resolved the problem and I am now up and away!

Next time I will make sure I read the documentation first before posting on here! :blush:

Thanks again
Carl Hammond, ACS. CL
VPE & Immediate Past President
Articulate Speakers Club - 6844
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