Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password Reset

  • Khardy0
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Password Reset

12 years 2 months ago
#37736
Hi-

Take it easy on me as this is my first post/reply.

I have a member that is having the same issue. He went through that same process (typing name and clicking authenticate) and never recieved an email. Is there another way to reset passwords?

Thanks!
President of Riverside Club 132
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  • Brian
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Re: Password Reset

12 years 2 months ago
#37738
please don't jump anothers post.

please provide the members first name so we can look at what is happening.

As the member to check his spam box.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • RogerM
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Re: Password Reset

12 years 2 months ago
#37739
Did the member check their junk folder?
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Re: Password Reset

12 years 2 months ago
#37744
Thanks for the quick feedback and assistance.

The member's first name is Subhash.

The odd thing is that I think he uses his work email address for Toastmasters and we don't have automatic spam or junk as government employees. :)

riverside132.toastmastersclubs.org/
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Re: Password Reset

12 years 2 months ago
#37749
please have him check now

Jul 21 22:48:35 toastmastersclubs sendmail[20943]: s6LMmWrp020916: to=<subhashxxxxxx@aphis.usda.gov>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120779, relay=aphis-usda-gov.mai...ction.outlook.com. [207.46.163.215], dsn=2.0.0, stat=Sent (<201407212248.s6LMmWrp020916@toastmastersclubs.org> [InternalId=24756191506084, Hostname=BLUPR06MB659.namprd06.prod.outlook.com] Queued mail for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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