Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot log in to club's webpage

  • locrowe
  • locrowe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Cannot log in to club's webpage

12 years 2 months ago
#38226
Hi,
I have the same problem with a member of my club. She has checked her junk email and has not found anything.
Our new VPE entered the member and under membership management it looks ok to me (IP-VPE). I even tried to reset it for her by clicking Member login, entering her name and clicking authenticate/login.

Club 719266
Member name: Margaret Thielemann
Member email: mthielemann@esri.com

Thanks in advance,
Lisa
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13926
  • Thanks: 4141

Re: Cannot log in to club's webpage

12 years 2 months ago
#38233
The email was send and accepted by your work email server you will need to ask your IT department what they did with the email. Server time is UTC give this log extract to your IT department.

Aug 1 17:58:48 toastmastersclubs sendmail[1154]: s71Hwjh9001151: to=<mthielemann@esri.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=120768, relay=esri.com.inbound10.mxlogic.net. [208.65.145.3], dsn=2.0.0, stat=Sent (Backend Replied [555dbd35.0.995004.00-2354.1451337.p01c12m065.mxlogic.net]: 2.0.0 s71HwlwY025152 Message accepted )
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.147 seconds