Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

need help resetting our club password

  • rsamberg
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need help resetting our club password

12 years 2 months ago
#38777
I have been using a particular password to administer our website. The previous administrator accidentally changed it, and told me what it was, so I was able to get in. Now someone has changed it again, and I cannot get anyone to admit to it. I need to finish signing up a new member, and can't log in. Can anyone help me?
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  • RogerM
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Re: need help resetting our club password

12 years 2 months ago
#38779
You have 3 options,

If you are the admin, you can click on reset password or
click on change administrators or
click on this link: support.toastmastersclubs.org/doc/item/w...-no-longer-available
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  • rsamberg
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Re: need help resetting our club password

12 years 2 months ago
#38780
I haven't been able to fifer out who the administrator is. The link you provided is unavailable.
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  • RogerM
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Re: need help resetting our club password

12 years 2 months ago
#38781
The link actually says "when the administrator is no longer available" we may need to rename it. (It was modified today)

Can you provide your club number so we can assist you better?
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  • Beren
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Re: need help resetting our club password

12 years 1 month ago
#38915
Our club 1663. Mount Forest Motivators.
I would like to change the password.
I tried but they rejected all my new passwords.
I am the administrator, but am thinking of making our VP of Education the administer, but I would still like to be able to add to web page.

Do I put in the anticipated new admin name and his e-mail in the form?
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  • RogerM
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Re: need help resetting our club password

12 years 1 month ago
#38916
If you already have an existing password, you do not need to use the form,you should be able to change it to anything you want, as log as it is six characters long and contains both letters and numbers only
You can put in the new admin's name and email address as well.

But if you do not know the password, yes you can fill the form out with the new admin's name and email. But, once that person authenticates, they will have to share the password with you.

My suggestion: set and share the password. My club allows every officer to have the password. We have been doing this since the beginning with no issues.
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