Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member cannot login to our club website

  • vantage
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Member cannot login to our club website

12 years 2 months ago
#38778
We have a member who's been added to the system, yet cannot login. His name shows up when he types it in the Name field and he even reset his password. Any ideas?
Club Number: 831439
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  • SteveTheTechie
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Re: Member cannot login to our club website

12 years 1 month ago
#38797
Need your club number for us to be able to do anything for you...

Re: the issue...

Look for an email misspelling in Membership Management for the person. (common mistake)

He should get a reset link in his email when he does login with out password. He needs to check his junk mail and make sure he clicks the link in the most recent reset email.

What is the person's first name?
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  • vantage
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Re: Member cannot login to our club website

12 years 1 month ago - 12 years 1 month ago
#38802
Club number is 831439. Member is Pavel.

I just realized the email had a typo. That should be the culprit.
Club Number: 831439
Last edit: 12 years 1 month ago by vantage.
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