Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot Update Officers in Membership Management on Website

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Cannot Update Officers in Membership Management on Website

12 years 1 month ago
#38970
Good Morning,

I have tried several times to update our new officers in the Membership Management portion of our website. Every time I make the change, I save it; it looks like it is changed and close it. When I go back in, it has not changed. Could someone please help me with this issue?

Thank you,
Debs
Club 3940
valleyshore.toastmastersclubs.org
3940
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Re: Cannot Update Officers in Membership Management on Website

12 years 1 month ago
#38971
You need to assign officers using the instructions in this document:

support.toastmastersclubs.org/doc/item/membership-management-2

Scroll down to Assign Officer, Guest, Former Member Status
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Re: Cannot Update Officers in Membership Management on Website

12 years 1 month ago
#38973
Roger,
Thank you for getting back to me so quickly. I went into our website and made the changes: i.e. on a separate line below the member I added there title, the name of our club and club number. Saved the information and it reverted back as though I had never made the change. Originally, the member's name, title and email address were listed and the officer position was listed next to their information in brackets.

For example: John Doe ACB, johndoe@uvm.edu 203-854-8322 [Immediate Past President]

I changed to: John Doe ACB, johndoe@uvm.edu 203-854-8322
Immediate Past President Valley Shore Toastmasters Club 3940

Is there something else I should be doing?

Debs
3940
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Re: Cannot Update Officers in Membership Management on Website

12 years 1 month ago
#38974
Roger,
Thank you for getting back to me so quickly. I went into our website and made the changes: i.e. on a separate line below the member I added the officer's title, the name of our club and club number. Saved the information and it reverted back as though I had never made the change. Originally, the member's name, title and email address were listed and the officer position was listed next to their information in brackets.

For example: John Doe ACB, johndoe@uvm.edu 203-854-8322 [Immediate Past President]

I changed to: John Doe ACB, johndoe@uvm.edu 203-854-8322
Immediate Past President Valley Shore Toastmasters Club 3940

Is there something else I should be doing?

Debs
3940.toastmastersclubs.org
3940
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Re: Cannot Update Officers in Membership Management on Website

12 years 1 month ago
#38975
Debs,

you cannot type in officer information.

You have to use the Assign Officer, Guest, Former Member Status near the bottom of the Membership Management screen
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Re: Cannot Update Officers in Membership Management on Website

12 years 1 month ago
#38977
Roger,

Thank you for the clarification, and for the help!!!

Debs
3940.toastmastersclubs.org
3940
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