Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't log in as an administrator - 3748748

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Can't log in as an administrator - 3748748

12 years 1 month ago - 12 years 1 month ago
#39165
I am trying to log into the website as the administrator for club 3748748, and nothing happens. I put the club number in as the login and the password that was sent to me from admin@toastmastersclubs.org and hit login and nothing changes on the screen. Please help!
Last edit: 12 years 1 month ago by aminor.
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  • RogerM
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Re: Can't log in as an administrator - 3748748

12 years 1 month ago
#39166
Anne,

That is your log in key, not a password.

Check your email (including your junk folder) and click on the link. This will connect you to the site as the admin, then follow the directions in the email to reset your password.
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Re: Can't log in as an administrator - 3748748

12 years 1 month ago
#39168
Thank you. Now I can get to the console, but when I hit save none of the changes I make will hold. I tried to change the administrator password and hit save, then log out and log back in and it won't let me get back into the console.
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Re: Can't log in as an administrator - 3748748

12 years 1 month ago
#39169
Anne,


Scroll all the way down to the bottom of the screen and click on the reload website from server link, then try again.

If it works then, you will have to set your cookie settings according to this document:
support.toastmastersclubs.org/doc/item/cookie-settings
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Re: Can't log in as an administrator - 3748748

12 years 5 days ago
#39902
I have yet to be able to log into my FreeToastHost site...I have a meeting tomorrow and I would really like to try and get it figured out by then. I have been given access by the club president to be the site admin but when I put my name in, nothing happens....I have reset my cookies and that doesn't seem to be making a difference.

Someone reset my login key that used to bring my to the admin console but I can't get there. Is there a way to reset everything so I can start over fresh?
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Re: Can't log in as an administrator - 3748748

12 years 5 days ago
#39903
Anne,

Click on log in as admin, then put in your club number 3748748 and then your admin password.

If you do not know the password or it is not working, click on the link Did you forget your password? Then check your email, including the junk folder for the link to reset the password again.

The reason your name doesn't show up is that you have no members listed yet in Membership Management.
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