Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member not receiving authentication code for first time log in

  • steph.bolson
  • steph.bolson's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Member not receiving authentication code for first time log in

11 years 11 months ago
#40535
Our Club President has tried numerous ways to get the authentication code emailed to her to log-in to our club's website with no avail. Ideas? She begins typing in her name and selects it when it appears in the login field and clicks Authenticate - but the email never arrives (not in Spam either.)

Thanks,

Stephanie Bolson
VP Marketing
Multco Toasties
Club Number: 2700008
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Member not receiving authentication code for first time log in

11 years 11 months ago
#40541
On Mondays and Tuesdays, there may be as much as a 30 minute delay in emails at times, due to high volumes.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Member not receiving authentication code for first time log in

11 years 11 months ago
#40542
I am not seeing anything from your club in our mail log.

Can you verify her email address in membership management, please?
The topic has been locked.
  • steph.bolson
  • steph.bolson's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Member not receiving authentication code for first time log in

11 years 11 months ago
#40548
Hi Steve,

It looks like her email address was entered incorrectly in the membership management section. Hopefully that will do the trick!

Thank you,

Stephanie
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Member not receiving authentication code for first time log in

11 years 11 months ago
#40550
Typos happen! ;)
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.150 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.