Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Membership Management

  • Gene
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Membership Management

11 years 10 months ago - 11 years 10 months ago
#41990
Club # 7269
Speakers and Leaders of Summerlin

Attached screenshot

Java Script Error

Membership Management

Attempting to add a new member, added information, enter. Recieved the success message and the java script error flag at the same time. Member was not added. Tried using the "Quick" and the "Old" links to add the member. Same java script error both times.
See attached screen shot.

Thank you for your assistance
Gene Dunford
Last edit: 11 years 10 months ago by Gene. Reason: add screenshop image
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  • SteveTheTechie
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Re: Membership Management

11 years 10 months ago
#41992
Looks like you are using Chrome, correct?

Could you PM me exactly what you were entering so that I can try to replicate the error? Need to do that so I can figure out what is going on.

I have a meeting to go to, so I will catch up on this later.
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Re: Membership Management

11 years 10 months ago
#41994
I used the new Prospect Member tab to add the member. That worked then I move him to membership.

I tried several times including logging out and closing chrome.

Thank you for the awesome expansion of the websites capabilities.
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Re: Membership Management

11 years 10 months ago
#42046
What is happening is that the system is seeing a different login key coming from your website cookie vs what is in the database, so it is logging you out. That is the source of the issue--I can see that in my test log. The likely reason that you are seeing the data transfer error is that the logout message from the server may be incompatible with the expected data transfer. I will have to look at that.

So... the real question is what is going on with the logouts. Need to check for a cookie issue and I will check for a code issue.
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Re: Membership Management

11 years 10 months ago - 11 years 10 months ago
#42047
Thanks I will try clearing the cookies out.
Thanks for your work on the issue.
Gene

Steve,
Cleared the cookies that seems to have done the trick. I appreciate your help. I noticed I was logged in as the second user with the first user active in chrome. I think that could have been part of the problem. I do not know how it happened that I became a second user with the first user logged in. Clearing the cookies and closing the first user login to chrome fixed the problem.

Thanks for your great work at FTH. The 2.20 updates are great.

Gene
Last edit: 11 years 10 months ago by Gene. Reason: Up dated after clearing cookies
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