Migrating to FTH4

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Unable to reach website Agenda

  • ajpyle
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Unable to reach website Agenda

11 years 10 months ago
#42421
One of our members is endlessly asked to log in when attempting to go to the Agenda. This is a new problem since the update. He has not had a problem before. (I didn't check with him, but he may be doing this from a corporate work environment.)

He can access everything else on the website without this problem.

Any suggestions I can pass on to him?
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  • RogerM
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Re: Unable to reach website Agenda

11 years 10 months ago
#42422
Have the member scroll down to the very bottom of the page, click the reload link, then try again.
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  • Heni
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Re: Unable to reach website Agenda

11 years 10 months ago
#42424
Get him to check his browser cookie settings. See support.toastmastersclubs.org/doc/item/cookie-settings Incidentally, I don't think the third-party cookies are needed any more, and I'll be updating that doc shortly.

Another thing to try: close the browser completely, open it again and reload the website from the server. There's a link for this at the very bottom of the page.

If none of these things work, we'll need to know what browser he's using and what operating system (i.e. Windows, MacOS etc, and what version). If he's able to log in from work but not home or vice versa, that's also useful information.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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