Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Club # 2742030 Member Login issue

  • pennyg
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Club # 2742030 Member Login issue

11 years 10 months ago
#42762
Phyllis Breech - Pbreech@sa-technology.com has not been able to log in to gcctm.toastmastersclubs.org/ with her member login for months. We have tried to reset password and sent new users link several times. How can we resolved her member login issue?

Temporarily, I have provided her administrative login and password.

Thank you and have a great day!
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  • RogerM
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Re: Club # 2742030 Member Login issue

11 years 10 months ago
#42765
Penny,

Can she enter her name in the initial log in and use the admin password to log in?

Is she receiving the reset password emails?
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  • Brian
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Re: Club # 2742030 Member Login issue

11 years 10 months ago - 11 years 10 months ago
#42771
Have her check her spam box she should have recieved an authentication email today

Dec 9 17:26:14 toastmastersclubs sendmail[948]: sB9HQDYx000941: to=<pbreech@sa-technology.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120778, relay=sa-technology.com. [192.185.27.73], dsn=2.0.0, stat=Sent (OK id=1XyOYA-0006ET-92)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 11 years 10 months ago by Brian.
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  • pennyg
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Re: Club # 2742030 Member Login issue

11 years 10 months ago
#42782
I'm waiting on response from Phyllis to answer your questions.
I have asked her to check Spam. I'll update when she respond.
Thank You. :)
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  • pennyg
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Re: Club # 2742030 Member Login issue

11 years 10 months ago
#42883
Update: Phyllis Breech is able to login. The link you sent resolved the issue.

The answer to the questions you asked is "no".
Thank you for your help. You may closed this ticket.
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