Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Club officer email group - noone in the group is actually receiving emails

  • anotherpixie
  • anotherpixie's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Club officer email group - noone in the group is actually receiving emails

11 years 10 months ago - 11 years 10 months ago
#43210
Emails sent to our officer email group are not received by any of us officers.
This is the email in the Club email addresses sections: officers-738568@toastmastersclubs.org
These are the people who should be receiving email addressed to this group:
*** emails removed***

The email group had been working before. We noticed a few months ago that 3 of us were not getting all of the emails (but getting some) addressed to the group, but now none of us are getting anything addressed to the group.

Thank you,
Sandra Merrell
VPoEd #738568 EntSpirational Speakers
Last edit: 11 years 10 months ago by Brian.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Club officer email group - noone in the group is actually receiving emails

11 years 10 months ago
#43212
There are no officers assigned in your Membership Management. That is why your officer email is not working.
The following user(s) said Thank You: anotherpixie
The topic has been locked.
  • anotherpixie
  • anotherpixie's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Club officer email group - noone in the group is actually receiving emails

11 years 10 months ago
#43216
Thank you, I am fixing that now. Is it safe to assume that happened in the last update?
Thanks for your assistance!
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Club officer email group - noone in the group is actually receiving emails

11 years 10 months ago
#43248
There was a glitch where the officer roles were deleted when any change to membership was saved.

That has since been fixed, although I am still noticing some after effects/damage from it.

I just tried to do a fix today on the data and I have posted a message to all admins regarding verifying their membership data.

So if you are your club admin, you will see a message from me about that when you log in as the admin.
The following user(s) said Thank You: Heni
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.163 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.