Migrating to FTH4

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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member can't enter Main Menu.

  • BENSONIA
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Member can't enter Main Menu.

11 years 8 months ago - 11 years 8 months ago
#44941
We have one member of our Club who can not Access the Club Minutes in the Main Menu of our Website. He uses AOL email, but he is not the only one using that server. We can't figure out what is the problem. Even when we send him a direct link to the minutes he still is not able to access them . He hasn't been able to sea MINUTES JANUARY 21, 2015 on the "Main Menu" in the past 2 months! I find it strange because, this is for the public.. He has always been able to do it, I can send his email and name by separate email. Please advise. Aida
Club 2463
Last edit: 11 years 8 months ago by BENSONIA.
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  • RogerM
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Re: Member can't enter Main Menu.

11 years 8 months ago
#44953
Aida,

Have the member clear their cache (browser history), close and restart their browser and try again.
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  • BENSONIA
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Re: Member can't enter Main Menu.

11 years 8 months ago
#45065
Roger, I sent the instructions to our member and this is what he answered:
"Thanks Aida, I did all that stuff and still can't get it to work. My son is coming over on Sunday and he will take a look and see if he can get it to work. I'll let you know how it goes".
I attached the instructions to make sure that is what I understood! I think the problem is in his computer. I will let you know if he solves the problem.

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