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Cannot launch admin console using iPad

  • Ayanisa
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Cannot launch admin console using iPad

11 years 8 months ago
#45002
I can no longer access to admin console by hitting "Launch admin console" button when I login on iPad. I don't have a problem when logging in on my laptop.

Thank you for your help in avance.


Club #3467739
Dullessouth.toastmastersclubs.org
Chi
Club # 3467739
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  • Pam
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Re: Cannot launch admin console using iPad

11 years 8 months ago
#45006
I have just launched the admin console on my iPad without any problem. Please try reloading (bottom line of your website - "click here to reload from server"). It might be worth logging out as site admin before doing this, and log in again after the reload.
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Re: Cannot launch admin console using iPad

11 years 8 months ago
#45008
Thank you, Pam. I tried what you suggested, but it did not work. :(
Chi
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Re: Cannot launch admin console using iPad

11 years 8 months ago
#45011
I think the problem is with my iPad. I can access the admin console on my iPhone. I will try to figure out what is the issue. Thank you again, Pam.
Chi
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Re: Cannot launch admin console using iPad

11 years 8 months ago
#45012
On your iPad:
Can you log on as a member and access member content (eg agendas)?
Can you recall when last you logged on as admin and launched the admin console successfully? I am assuming you are managing to login as admin and the problem is only when you click on the "launch admin console" button. What do you see when you try launching the admin console?
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Re: Cannot launch admin console using iPad

11 years 8 months ago
#45013
Yes, I can access everything that members can access when I log in as a member. I think it was 10-14 days ago when I last logged on as admin and launched admin console on iPad. When I click on the "launch admin console" nothing happens. Thank you.
Chi
Club # 3467739
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