Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

My user profile keeps changing & officers are reset

  • aimeebe
  • aimeebe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thanks: 0

My user profile keeps changing & officers are reset

11 years 6 months ago
#48346
Tonight the weirdest things have happened. I signed in as myself, Aimee Mui to the Bethesda.toastmastersclubs.org (club 2529) and then signed in as site administrator. I was updating membership and then my name appeared on the left column as Rob Gibson with his email and phone in MY user profile. My picture and membership start date were still there. The officer list was no longer showing all the current officers. I went in and Rob Gibson was listed as a guest. I saw he was also listed under members (I assume as me since he was showing as an officer, but not my officer role as Treasurer) and moved him to members. I then created a new member for myself and new password. I set up the new profile and was logged in as the site administrator still.

I logged out of site administrator and then back in again as site administrator and my profile name and email had changed to Linda Wang! I changed the site administrator to myself and changed the password to the site administrator. I am very perplexed. All the officer information I updated did not stay.

I am going crazy!!! Please help!1
Aimee Mui, ACB, ACB
Area 61 Director for District 36
Treasurer - Bethesda Community Toastmasters - Club #2529
Treasurer - NIH Democracy II Toastmasters - Club #1200808
The topic has been locked.
  • aimeebe
  • aimeebe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thanks: 0

Re: My user profile keeps changing & officers are reset

11 years 6 months ago
#48348
The name just got changed again to Maggie Moore!
Aimee Mui, ACB, ACB
Area 61 Director for District 36
Treasurer - Bethesda Community Toastmasters - Club #2529
Treasurer - NIH Democracy II Toastmasters - Club #1200808
The topic has been locked.
  • aimeebe
  • aimeebe's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 11
  • Thanks: 0

Re: My user profile keeps changing & officers are reset

11 years 6 months ago
#48350
Here's a picture of the membership management error showing the person whose name just appeared
Aimee Mui, ACB, ACB
Area 61 Director for District 36
Treasurer - Bethesda Community Toastmasters - Club #2529
Treasurer - NIH Democracy II Toastmasters - Club #1200808
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: My user profile keeps changing & officers are reset

11 years 6 months ago
#48358
We will be addressing this shortly. Please be patient.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: My user profile keeps changing & officers are reset

11 years 6 months ago
#48360
Ok, we restored a db backup. Please check your roster information in Membership Mgt
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: My user profile keeps changing & officers are reset

11 years 6 months ago
#48418
Can you please confirm that this issue is now resolved for you?
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.155 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.