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Authentication email not found

  • AnnetteRude
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Authentication email not found

11 years 6 months ago - 11 years 6 months ago
#48762
Hi. We have a member who cannot find hisauthenticate email; he checked his spam box .
We have tried 2 different email addresses. As webmaster, I received the attached informational email for the first address, but I don't have anything for the second address which the member tried this morning around 8:30 am.
Is there someplace to look for email errors?
Not sure what to do next.
Annette Rude
#8825

I am unable to attach the email.
Correction: It was for Charles Reinecke-CC at 4:56 pm yesterday.
Last edit: 11 years 6 months ago by AnnetteRude.
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  • SteveTheTechie
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Re: Authentication email not found

11 years 6 months ago
#48766
You can only attach image files and PDFs to forum posts.

Our email log shows that Charle's emails were accepted for delivery by his email provider, although they may be held up in a spam filter. Please have him check with his email provider and ask them to whitelist toastmastersclubs.org . Alternatively, if Charles has a contact list/address book in his email software/webmail, he can create contacts for server@toastmastersclubs.org and agenda@toastmastersclubs.org as an implicit way to whitelist the server.
Code:
Apr 12 17:59:16 toastmastersclubs sendmail[14013]: t3CHxEEr014008: to=<charles.reinecke@cerner.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=1835001, relay=mx1.cernercloud.com. [159.140.193.22], dsn=2.0.0, stat=Sent (1tqsqqh55r-1 Message accepted for delivery) Apr 12 23:54:00 toastmastersclubs sendmail[13339]: t3CNrwBW013334: to=<charles.reinecke@cerner.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=153645, relay=mx1.cernercloud.com. [159.140.193.22], dsn=2.0.0, stat=Sent (1tqsqqjnf6-1 Message accepted for delivery) Apr 13 00:24:31 toastmastersclubs sendmail[5093]: t3D0OU5O005090: to=<charles.reinecke@cerner.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=151406, relay=mx1.cernercloud.com. [159.140.193.22], dsn=2.0.0, stat=Sent (1tqsqqjrva-1 Message accepted for delivery) Apr 13 21:10:03 toastmastersclubs sendmail[5401]: t3DLA1NG005398: to=<charles.reinecke@cerner.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120822, relay=mx2.cernercloud.com. [159.140.195.94], dsn=2.0.0, stat=Sent (1trk91t5ms-1 Message accepted for delivery) Apr 13 21:37:12 toastmastersclubs sendmail[2153]: t3DLb25k002149: to=<charles.reinecke@cerner.com>, ctladdr=<agenda-8825@toastmastersclubs.org> (501/502), delay=00:00:10, xdelay=00:00:10, mailer=esmtp, pri=128269, relay=mx1.cernercloud.com. [159.140.193.22], dsn=2.0.0, stat=Sent (1trn6xgqgy-1 Message accepted for delivery) Apr 13 21:55:32 toastmastersclubs sendmail[25340]: t3DLtU1q025337: to=<charles.reinecke@cerner.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120822, relay=mx1.cernercloud.com. [159.140.193.23], dsn=2.0.0, stat=Sent (1trmgm9kx3-1 Message accepted for delivery) Apr 14 18:06:04 toastmastersclubs sendmail[31160]: t3EI621n031156: to=<charles.reinecke@cerner.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=129152, relay=mx2.cernercloud.com. [159.140.195.95], dsn=2.0.0, stat=Sent (1ts7rg85de-1 Message accepted for delivery) Apr 14 18:11:57 toastmastersclubs sendmail[5774]: t3EIBewk005771: to=<charles.reinecke@cerner.com>, ctladdr=<agenda-793002@toastmastersclubs.org> (501/502), delay=00:00:17, xdelay=00:00:17, mailer=esmtp, pri=126456, relay=mx2.cernercloud.com. [159.140.195.95], dsn=2.0.0, stat=Sent (1ts7rg87v9-1 Message accepted for delivery)
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