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Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member not recieving Authentication Email

  • hronekj2010
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Member not recieving Authentication Email

11 years 6 months ago
#48797
Some of our club members are not getting their authentication email for logging onto our club website. Most recently, our member Lance tried and did not receive an email. I did receive an email that he requested a new member password. I had him add the server@toastmastersclubs.org and agenda@toastmastersclubs.org to his contact list and he still not receive it. Does the server show the website sent him an email?
Justin
Club Number: 3253329
Club Website: rss.toastmastersclubs.org/
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  • RogerM
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Re: Member not recieving Authentication Email

11 years 6 months ago
#48798
Yes, the email log does show that emails were sent to Lance and others.

Have you had the company IT department white list the addresses as well?
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  • Brian
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Re: Member not recieving Authentication Email

11 years 6 months ago
#48799
the email is being accepted by his email service, it looks like a company email he will have to check with the IT group what they are doing with the email

Apr 15 17:39:51 toastmastersclubs sendmail[7196]: t3FHdnJr007193: to=<tappa_lance_c@cat.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120793, relay=mail2.cat.com. [198.206.246.199], dsn=2.0.0, stat=Sent (1tsvhqg0yh-1 Message accepted for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: Member not recieving Authentication Email

11 years 6 months ago
#48806
Also, please refer to the following doc:

support.toastmastersclubs.org/doc/item/e...embers-receive-email
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