Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Memeber recieves welcome but cannot register for first time.

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New Memeber recieves welcome but cannot register for first time.

11 years 6 months ago
#48802
tanya_g_smith@hotmail.com
spirit ed 5375

receives new member welcome
clicks link,
but then cannot register and set up password etc.. as if it doesn't recognize her ?

please advise
Spirt Ed TM 5375

spirited.toastmastersclubs.org/
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Re: New Memeber recieves welcome but cannot register for first time.

11 years 6 months ago - 11 years 6 months ago
#48810
What is the exact error message that she is receiving?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 11 years 6 months ago by Brian.
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Re: New Memeber recieves welcome but cannot register for first time.

11 years 6 months ago
#48811
Yes Jim, still unable. It recognizes me, I press login, it says 'thanks, please check your email'.
All works well on the site I just never receive the confirmation email.

Thanks, Tanya



Hi Tanya
I am emailing the online support forum at tm and would like to confirm the following

1. You still are unable to log in
2. You received welcome email yes
3. After welcome email you clink link and attempt to register with password and it does not recognize you
Spirt Ed TM 5375

spirited.toastmastersclubs.org/
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Re: New Memeber recieves welcome but cannot register for first time.

11 years 6 months ago
#48814
Have her check her spam folder the email is being delivered to her. I just triggered one and I can see it delivered.


Apr 15 20:37:05 toastmastersclubs sendmail[27487]: t3FKb4CS027469: to=<tanya_g_smith@hotmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120814, relay=mx3.hotmail.com. [65.54.188.126], dsn=2.0.0, stat=Sent ( <201504152037.t3FKb4CS027469@toastmastersclubs.org> Queued mail for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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