Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Lost email address

  • hmaltz
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Lost email address

11 years 5 months ago
#49020
I don't know whom to approach to sort out the problem. As VPE I'm trying to send out a member role report from my personal email to members@eastgateexpounders.org, but the email isn't recognized. Here's the error I get:

members@eastgateexpounders.org (members@eastgateexpounders.org)
The email address wasn't found at the destination domain. It might be misspelled or it might not exist any longer. Try retyping the address and resending the message.
If that doesn't work, contact the recipient (by phone or instant messaging, for example) to check that the address is correct. If the problem continues, forward this message to your email admin.
For Email Administrators
For more tips to help fix this issue, see DSN 5.1.1 Errors in Exchange Online and Office 365.
p3plibsmtp03-04.prod.phx3.secureserver.net gave this error:
<members@eastgateexpounders.org> Recipient not found. < x.co/irbounce >
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  • RogerM
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Re: Lost email address

11 years 5 months ago
#49021
Can you provide your club number so that we can assist you better.
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  • hmaltz
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Re: Lost email address

11 years 5 months ago
#49022
sure, how do I find it?
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  • hmaltz
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Re: Lost email address

11 years 5 months ago
#49023
Forgive me but I have to leave for a meeting. I'll be back. Thanks for the help you're already extending!!
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  • SteveTheTechie
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Re: Lost email address

11 years 5 months ago - 11 years 5 months ago
#49026
Tell your club website admin that there appears to be a problem with your custom domain settings, specifically with the email settings. (There are two MX records when there is only supposed to be one.)

Whoever set up your custom domain will likely need to fix it.
Last edit: 11 years 5 months ago by SteveTheTechie.
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  • hmaltz
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Re: Lost email address

11 years 5 months ago
#49029
I'm sure that will be a huge help. Thank you!!!
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