Migrating to FTH4

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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Custom Domain - Email relaying denied

  • michaelpsweeney
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New Custom Domain - Email relaying denied

11 years 5 months ago - 11 years 5 months ago
#49159
Hello, and thanks in advance for your help. I just changed our custom domain via GoDaddy and followed your procedure doc. The website resolves fine, but the email aliases are failing with the following error:


A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

members@amtoastmasters.org
SMTP error from remote mail server after RCPT TO:<members@amtoastmasters.org>:
host mail.amtoastmasters.org [50.19.253.65]: 550 5.7.1 <members@amtoastmasters.org>... Relaying denied. Proper authentication required.

The "A" and "MX" records are good on GoDaddy per your instructions. Can you check on your end and see what the issue is? Thank you so much for your help!
Last edit: 11 years 5 months ago by michaelpsweeney. Reason: adding attachment
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Re: New Custom Domain - Email relaying denied

11 years 5 months ago
#49160
We do NOT supply email accounts. We provide email forwarders and lists only.

You cannot send FROM one of the FTH email addresses you can only send To: a FTH email address.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New Custom Domain - Email relaying denied

11 years 5 months ago
#49162
HI Brian - I know that - this was working fine with our old domain "suntoast.info". The only thing I deleted were the CNAME records, per the FAQ. If you like, I can send you a screenshot of the new Domain Zone info. thanks for the help
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Re: New Custom Domain - Email relaying denied

11 years 5 months ago
#49163
I already checked your domain zone records look fine.

You cannot sent From: our servers only To:

The error you are showing is that you are trying to use the domain as an email account, we have never provided email accounts.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New Custom Domain - Email relaying denied

11 years 5 months ago
#49164
I sent an email from my personal email account to 'members@amtoastmasters.org' This was changed from "members@suntoast.info" which worked just fine previously. Any idea what I'm doing wrong? Thanks
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Re: New Custom Domain - Email relaying denied

11 years 5 months ago
#49165
just sent email thank you, Brian
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