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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

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Computer not accepting cookies

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Computer not accepting cookies

11 years 5 months ago
#49174
A new member who joined this month, April 2015, is telling me she can't log on the club's website because her computer is not accepting cookies. I know she has been trying to set her password because, as website administrator, I've received numerous emails saying she asked to reset her password.

I don't know how old her computer is and assume she is relaying the message she is seeing. What can be done to remedy this? Right now she is relying on emails requesting to be put on the agenda.

Is this a simple question of a setting that needs to be changed on her computer or maybe a setting on the website itself? The platform we use is FTH 2.0

Thanks
Francophone Bilingual Toastmasters
Club number 1861331
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Re: Computer not accepting cookies

11 years 5 months ago
#49175
The problem will be a setting on her computer.

There is information on how to get the browser to accept cookies at support.toastmastersclubs.org/doc/item/cookie-settings It will vary depending on which browser she is using.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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