Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

no response to resetting password

  • KathiD
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no response to resetting password

11 years 5 months ago
#49322
a member has requested a password reset 3 times but has not received a response yet. how long should she expect to wait to get a response, either to reset her own or FTH resetting it?
Kathi Durning
VP Public Relations, Novartis Toastmasters @ Cambridge
1928495.toastmastersclubs.org/
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Re: no response to resetting password

11 years 5 months ago
#49325
We will need at least her first name so we can check what is happening with the authorization email.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: no response to resetting password

11 years 5 months ago
#49330
her name is Laurie Vallas
Kathi Durning
VP Public Relations, Novartis Toastmasters @ Cambridge
1928495.toastmastersclubs.org/
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Re: no response to resetting password

11 years 5 months ago
#49331
We are delivering the email to her email processor. It looks like a work email address, she will need to contact her IT department.

May 6 18:05:31 toastmastersclubs sendmail[23979]: t46I5TYO023972: to=<laurie.vallas@gsk.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120814, relay=gsk-com.mail.protection.outlook.com. [207.46.163.247], dsn=2.0.0, stat=Sent (<201505061805.t46I5TYO023972@toastmastersclubs.org> [InternalId=64785286694020, Hostname=DM2PR08MB285.namprd08.prod.outlook.com] Queued mail for delivery)
May 6 19:29:14 toastmastersclubs sendmail[18055]: t46JTBo7018050: to=<laurie.vallas@gsk.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=120814, relay=gsk-com.mail.protection.outlook.com. [207.46.163.247], dsn=2.0.0, stat=Sent (<201505061929.t46JTBo7018050@toastmastersclubs.org> [InternalId=62470299326630, Hostname=BLUPR08MB277.namprd08.prod.outlook.com] Queued mail for delivery)
May 6 19:35:16 toastmastersclubs sendmail[26218]: t46JZEav026212: to=<laurie.vallas@gsk.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120814, relay=gsk-com.mail.protection.outlook.com. [207.46.163.170], dsn=2.0.0, stat=Sent (<201505061935.t46JZEav026212@toastmastersclubs.org> [InternalId=37666863196071, Hostname=SN2PR0801MB0735.namprd08.prod.outlook.com] Queued mail for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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