Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Have to reset password everytime on 1 club website, but not another

  • Brookesamples.411@gmail.com
  • Brookesamples.411@gmail.com's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Have to reset password everytime on 1 club website, but not another

11 years 4 months ago
#49834
I am the administrator for 2 clubs. 1 club website easily remembers the password, the other forces me to reset the password everytime I access it as a member. (1206922.toastmastersclubs.org is the "bad one) It isn't just me, I have three other members who are in the same situation.

I would say it was Chrome, but I am able to access the other club's site without resetting the password. Also, I have no problem with the site remembering the Administrator Login and Password and it will also access the site and remembers the password, if I use the email address.

I can live with this because I will just access via Admin console or the use email address, but other members get frustrated - especially when they have no problem with another club they also belong to. I compared all the setting between the two sites and I can see no difference.

Brooke Samples
The topic has been locked.
  • RogerM
  • RogerM's Avatar
  • FreeToastHost Ambassador
  • FreeToastHost Ambassador
  • Thanks: 0

Re: Have to reset password everytime on 1 club website, but not another

11 years 4 months ago
#49837
Brooke,

Try scrolling to the bottom of the page and click on the reload website from server link for that particular website.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Have to reset password everytime on 1 club website, but not another

11 years 4 months ago
#49840
It may be a cookies issue.
The topic has been locked.
  • Brookesamples.411@gmail.com
  • Brookesamples.411@gmail.com's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Have to reset password everytime on 1 club website, but not another

11 years 4 months ago
#49841
I have tried a couple of cookie options... and the reset the website - but no improvement. I will ask the other members with this problem to try the suggestions.
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4483
  • Thanks: 1096

Re: Have to reset password everytime on 1 club website, but not another

11 years 4 months ago
#49846
Are you registered with the same name at all of your clubs? If, as an example, one has your name but no awards, and the other includes your awards, you might find that Chrome stores one as a default. If you pick that and it doesn't match your details for that club, you will have to reset your password. If this is the case you can either update your profile to be the same in all clubs, or instead of using your name you can use your email address to log in.
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Have to reset password everytime on 1 club website, but not another

11 years 4 months ago
#49852
I made some code changes to prevent passwords from getting overwritten by admins and people editing member profiles other than the member themselves.

Please see if this helps your issue.
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.173 seconds