Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

ALL Members Missing!

  • jcall59
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ALL Members Missing!

11 years 4 months ago
#50057
I've received a number of messages from members who can't log in to the Club Website.

I cannot log in as a member - Website doesn't recognize me.

I logged in as Site Administrator and see the entire Membership list is gone. A check of the other categories show that I still have former members and friends/affiliates.

I can re-load from TMI data (in less than 2 min!) but I was wondering how this happened and if the list and membership history can be restored.



Jim Call

Webmaster - APS Advanced Toastmasters
Club 3299696

Other Club websites I manage appear to be working fine.
Jim Call, DTM
Washington DC

Smithsonian Toastmasters Club 4951 - District 27
smithsonian.toastmastersclubs.org/

Town Center Toastmasters Club 4787 - District 29
towncentertoastmasters.toastmastersclubs.org/
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  • SteveTheTechie
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Re: ALL Members Missing!

11 years 4 months ago - 11 years 4 months ago
#50058
Looks like someone deleted them. (it wasn't us)

Fortunately, as we are only doing deferred ("soft") deletes on the member info these days (part of the 2.20 update), you can undelete them.

If you use Membership Tools to go into the Undelete view, you will see that your member information can be undeleted. Just check the members to undelete, and then choose undelete again from the tools menu.

The undelete functionality for member info is something I implemented in 2.20, even though no one asked for it. ;)
(I try to stay a few steps ahead of you all.)
Last edit: 11 years 4 months ago by SteveTheTechie.
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  • jcall59
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Re: ALL Members Missing!

11 years 4 months ago
#50080
:cheer:

Undelete worked like a charm.

Thanx for anticipating a problem I didn't know I had!

Jim Call

Club 3299696
Jim Call, DTM
Washington DC

Smithsonian Toastmasters Club 4951 - District 27
smithsonian.toastmastersclubs.org/

Town Center Toastmasters Club 4787 - District 29
towncentertoastmasters.toastmastersclubs.org/
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