Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't access existing site

  • Teresathompson
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Can't access existing site

11 years 4 months ago
#50249
Hello,

I am the current President for my club, about to not be an officer anymore and need to pass access to our FTH site to our future officers.

Problem is however, I believe our old site admin may be a member who no longer works at this company (corporate club) and does not have access to the email she may have used for her account, so there's no way for the change request to be approved by her.

How can I get access as admin so that I can pass it to the next group of officers to access?

Thank you,
Teresa Thompson
Digital Toast
01498774
Teresa Thompson, CC, ALB
www.linkedin.com/pub/teresa-thompson/a4/672/72b
Digital Toast - Club 1498774
Incoming Area Director, District 55, Area K61
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  • LindaMann
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Re: Can't access existing site

11 years 4 months ago - 11 years 4 months ago
#50257
Please submit a change request here: www.toastmastersclubs.org/change/

Linda
Last edit: 11 years 4 months ago by LindaMann. Reason: deleting something
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Re: Can't access existing site

11 years 4 months ago
#50312
I went to the change request site, however, I am unable to just request it since the previous admin no longer works at my company and the email she used was a work email. I have attempted to change the email on the TI website for our club to my own as it instructs you to do, but that was 2 days ago and I am still seeing that our club info is associated to the old admin's email, not my own. It says there will be a delay with the update, but is 2 days within reason for that delay, or am I missing another step??

Thank you,

Teresa
Teresa Thompson, CC, ALB
www.linkedin.com/pub/teresa-thompson/a4/672/72b
Digital Toast - Club 1498774
Incoming Area Director, District 55, Area K61
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Re: Can't access existing site

11 years 4 months ago
#50313
Please read and follow the directions located here
support.toastmastersclubs.org/doc/item/w...-no-longer-available
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: LindaMann
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Re: Can't access existing site

11 years 4 months ago
#50314
I'm sorry, but I have done all the steps.

When I try to go through the change form, I put in the club number, then the next slot to enter in my name to complete the change request, the popup still shows the previous admin's email address instead of my own.
Teresa Thompson, CC, ALB
www.linkedin.com/pub/teresa-thompson/a4/672/72b
Digital Toast - Club 1498774
Incoming Area Director, District 55, Area K61
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Re: Can't access existing site

11 years 4 months ago
#50315
The email goes to 2 contacts, the previous admin and the email contact on the find-a-club at toastmasters.org. Ignore the admin and look for the email at the contact email
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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