Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't access existing site

  • Teresathompson
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Re: Can't access existing site

11 years 4 months ago
#50323
Steve,

Thanks!!

I went ahead and tried the change request form, even though it still doesn't say my own email address and it did send me an email:



But when I clicked on the link to approve, I got this:


Teresa Thompson, CC, ALB
www.linkedin.com/pub/teresa-thompson/a4/672/72b
Digital Toast - Club 1498774
Incoming Area Director, District 55, Area K61
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  • SteveTheTechie
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Re: Can't access existing site

11 years 4 months ago
#50324
That is because we did not cancel the first request as I specifically indicated we would need to do.
Thus, if you wanted us to cancel the pending change request,

The system will keep finding the first request until we cancel it. The authorization code in any new emails will be different and will not be found until we cancel the pending requests.
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Re: Can't access existing site

11 years 4 months ago
#50325
Apologies, I think I read that the system would cancel out the old one if I submitted after you updated the code.

Is this the part where I ask that any previous requests be cancelled? Or should I try waiting on the TI website on its own for a big longer?
Teresa Thompson, CC, ALB
www.linkedin.com/pub/teresa-thompson/a4/672/72b
Digital Toast - Club 1498774
Incoming Area Director, District 55, Area K61
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Re: Can't access existing site

11 years 4 months ago - 11 years 4 months ago
#50337
I think the old requests have been cleared now.

It is up to you whether you want to wait on the TI stuff or do another request. I just added the president approval code today, so there is always the possibility of it not working exactly as intended since it is new. (RogerM and JaneAtkinson are doing some testing on it.)

The simple way to see if the TI stuff is updated or not is just to find your club entry in the Find a Club listing and hover your mouse over the blue email button. You should see the corresponding contact email address at the bottom left for your inspection.
Last edit: 11 years 4 months ago by SteveTheTechie.
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Re: Can't access existing site

11 years 4 months ago
#50338
BTW, could you please put your club number in your forum signature? (See the link in my forum sig for how to do that).

It will expedite future support requests.
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