Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Admin Login

  • dhilland
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Admin Login

11 years 4 months ago
#50298
I am the current admin for our clubs FTH website. Spoken Word #630837. Since I had lost access, I tried the 'forgot password' link. Despite numerous tries and verification that my password has changed and is correct, I still can't log in to the admin access. When I confirm the admin, the FTH site indicates that I am still the admin. Can you communicate with me directly so that I can figure out what I am doing wrong or how to fix the problem :(
Darlene Hilland
Spoken Word Toastmasters
#630837
VPPR

630837.toastmastersclubs.org/#null
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  • RogerM
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Re: Admin Login

11 years 4 months ago
#50299
Darlene,

Try clearing your browser history (cache) and click on the reload link at the bottom of the page.
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  • SteveTheTechie
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Re: Admin Login

11 years 4 months ago
#50304
Are you saying the link you received in your email did not work?
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Re: Admin Login

11 years 4 months ago
#50305
Hi Steve, yes when I try to go into our TM Website (#630837, Spoken word) I enter the club number and the password that I updated via the 'forgot password' link. When I went into the link, I was sent a verification code. I went back and updated my password and confirmed it.

When I try to go into the Admin login on our FTH website, I get a message saying that either the club number of the password is wrong.
I have made several attempts with similar results.
Darlene Hilland
Spoken Word Toastmasters
#630837
VPPR

630837.toastmastersclubs.org/#null
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  • SteveTheTechie
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Re: Admin Login

11 years 4 months ago - 11 years 4 months ago
#50306
You do not need to change your password every time.

When you "went back and updated my password and confirmed it", where exactly did you to this please? (and how) We do not send out verification codes, we send out links in email. Which browser and version are you using? Can you please post screen captures showing us what you are doing?

The system works fine for me... there is likely something you are not doing correctly for this.
I just checked this out on my club website, including changing my admin password, and it works fine.
Last edit: 11 years 4 months ago by SteveTheTechie.
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Re: Admin Login

11 years 4 months ago
#50309
Hi Steve, I went to the link that was provided in my email, I updated my password and submitted. It said that my password was changed successfully but when I go back to the admin login, it doesn't accept my information at all.
Darlene Hilland
Spoken Word Toastmasters
#630837
VPPR

630837.toastmastersclubs.org/#null
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