Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Access errors - club 5213

  • jena_perkins@yahoo.com
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Access errors - club 5213

11 years 3 months ago
#50869
Good morning.

I am receiving a couple of errors when attempting to log on as myself and as the site administrator.

One of the errors is the same error I had a few months ago. I looked up the response to my inquiry and found that I was advised to use the link at the bottom of the page. Although it worked last time, it was not helpful today.[/li]

I also have a Microsoft Visual C++ Runtime Library error. I suspect this involves my equipment rather than the software. I am not technical enough to know what to do. If one of you could guide me, I would appreciate it!

Regards,
Jena Perkins
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  • SteveTheTechie
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Re: Access errors - club 5213

11 years 3 months ago - 11 years 3 months ago
#50875
We do not use Visual C++, so that is not our error, so I do not know what to tell you about that.

Beyond that, we need specifics to be able to do anything. We need info on your browser and browser version, details on the errors you got, and a screen capture of your screen ( support.toastmastersclubs.org/doc/item/h...ake-a-screen-capture ) if you can provide that. Basically, the more info you can provide, the better, to allow us to properly assist you.

Also, if you can use the link in my forum signature to help you put your club number in your forum signature it will expedite/simplify future support requests.
Last edit: 11 years 3 months ago by SteveTheTechie.
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