Migrating to FTH4

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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

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Not able to save anything logged under admin console

  • vgabbai1
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Not able to save anything logged under admin console

11 years 3 months ago
#51044
As far as I know, nothing as changed. I logged in this AM to change our floating banner and a few other things and go to save it under the admin console and get this error message when saving (and it does not save my changes either):

You have errors in your form below. Please scroll down and correct the following:
Administrator Info Tab - You have entered an invalid or non-working e-mail address. (One Advertised SMTP server permanently refused mail.) One email address only please, in the form of name@address.com.

So I go to the administrator info. tab to investigate this further and my correct e-mail is there. The only thing is when our treasurer sent in the new officers she has an alternative email address there (which is my personal address); however, I do not have that alternative address listed in my profile anymore. Could it be somewhere else?

Thanks in advance!
Vicky Gabbai
VP of Public Relations / Webmaster
Johns Hopkins at Eastern Toastmasters Club #3688804
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Re: Not able to save anything logged under admin console

11 years 3 months ago
#51045
And a follow-up to my above question. We are a school institution so my email address is a .edu not a .com. Not sure if that matters. I was able to last save sometime last week - I think it was Tuesday or Wednesday.
Vicky Gabbai
VP of Public Relations / Webmaster
Johns Hopkins at Eastern Toastmasters Club #3688804
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  • RogerM
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Re: Not able to save anything logged under admin console

11 years 3 months ago
#51046
Vicky,

Try scrolling all the way to the bottom of the page and click on the Link to reload the website.
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Re: Not able to save anything logged under admin console

11 years 3 months ago
#51048
Roger,

That does not do anything :-( I am in admin console when I'm getting that error message (which does not save any of my changes). We log in with our club number and a password to get into admin console.
Vicky Gabbai
VP of Public Relations / Webmaster
Johns Hopkins at Eastern Toastmasters Club #3688804
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Re: Not able to save anything logged under admin console

11 years 3 months ago
#51052
Try it again please. ;)
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Re: Not able to save anything logged under admin console

11 years 3 months ago
#51065
Works now - thanks!!
Vicky Gabbai
VP of Public Relations / Webmaster
Johns Hopkins at Eastern Toastmasters Club #3688804
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