Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Not receiving password reset link / Club 6528

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Not receiving password reset link / Club 6528

11 years 3 months ago
#51060
Administrator access for Club 6528, landofskytoastmasters.org, stopped recognizing password and am not receiving emails for reset link. I use lastpast.com for password storage and it automatically populates login screens, so not sure what may have gone awry. Part of the issue is that it may be sending email links for lost passwords to admin@landofskytoastamsters.org and not sure that address is configured correctly yet. It returns error messages when I try and add david@wordshoppe.com (the address with which I'm registered on the International site). Was going to see if it would take president@landofskytoastmasters.org but before I could the login issue developed. President@landofskytoastmasters.org does go to the davd@wordshoppe.com address as it should.

David Cornwell
President, Club 6528
david@wordshoppe.com
president@landofskytoastmasters.org
Club 6528
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Re: Not receiving password reset link / Club 6528

11 years 3 months ago
#51066
Not sure what your question is?

Someone removed the admin email address you cannot use the admin lost password if there is no email.

i have entered your email address you can now use the forgot password link on the admin console login popup.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Not receiving password reset link / Club 6528

11 years 3 months ago
#51081
I'm still not receiving any emails when I click on the "did you forget your password link" in the administrator login popup. I have checked spam folders.

I click on login as site administrator, enter club number 6528 and then click forgot password. The next screen says an email has been sent to the administrator email address on file, which should be david@wordshoppe.com, the same email on file as my Toastmasters membership. No email comes. The president@landofskytoastmasters.org address is one I thought I had successfully added, but apparently had not.
Club 6528
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Re: Not receiving password reset link / Club 6528

11 years 3 months ago
#51082
you cannot use the email president@landofskytoastmasters.org you must use your personal email address.

I set it to david@wordshoppe.com
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Not receiving password reset link / Club 6528

11 years 3 months ago
#51083
Appreciate your efforts. Forgetting about the president@landofskytoastmasters.org -- if the administrator address has been set to david@wordshoppe.com, then that's the email address that the login key should be sent to when I enter the club number and then click on the forgot password link, correct? But an email with the login key is not coming through and is not in any spam or junk folder.
Club 6528
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Re: Not receiving password reset link / Club 6528

11 years 3 months ago
#51087
Your email server is hosted in a datacenter that has attacked our service many times. We have allowed your mail server to pass through at this time.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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