Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot login as admin

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Cannot login as admin

11 years 1 month ago
#53018
Hi everyone

I am supposedly the admin for the Richmond Spotlight club in BC. That is, would be, except for the fact that I cannot access my account.

I noticed there is no "log in" option right from the home site, so it took a big of digging to get to it. Now I cannot log in because FTH2 does not recognize any of the e-mail addresses I tried ... I can't locate the username, the password, or any of that good stuff. Great start, I know .....

Anyone have any clues about how to proceed ?

I'd be happy if someone could PM me with/for details.

Thanks a lot !
Spotlight #3314718
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Re: Cannot login as admin

11 years 1 month ago
#53020
You may find the following docs useful:

support.toastmastersclubs.org/doc/item/access-new-website

The admin is listed as Andreea with a gmail address. If that's not correct, then see support.toastmastersclubs.org/doc/item/w...-no-longer-available
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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Re: Cannot login as admin

11 years 1 month ago
#53060
Thanks for your help, Jane.

The site admin info is correct, although I cannot log in.

I only have "Main Menu", followed by "Support and Development", "Testimonials", and "The Toastmasters Podcast", so I'm not sure where the actual login would be.

I have a snapshot but the "Add File" button is blocked, so unfortunately I cannot add it for your review at this time.

Thanks in advance for your help.
Andreea
Spotlight #3314718
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Re: Cannot login as admin

11 years 1 month ago
#53061
Now it worked.
Spotlight #3314718
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Re: Cannot login as admin

11 years 1 month ago
#53071
Can you tell us what browser and operating system you are using? It could be something to do with that.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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Re: Cannot login as admin

11 years 1 month ago
#53075
The screenshot you have provided is from the FreeToastHost welcome page www.toastmastersclubs.org/welcome/

Your club website is here: 3314718.toastmastersclubs.org
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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