Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Lost Password; New Password not being received

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Lost Password; New Password not being received

10 years 9 months ago
#54568
I am the admin of gespeaks.toastmastersclubs.org/ . Our member Devin Jenkins forgot his password and followed the "Forgotten Password" instructions and did not receive the one-time password email. I did followed the same steps for "forgotten password" and received the one-time password which I then changed.

What can I do for him to get his new password?
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  • RogerM
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Re: Lost Password; New Password not being received

10 years 9 months ago
#54569
I see emails sent to Devin, so you could have Devin check his junk folder(s). Also, because his primary email is corporate, your IT department may have to white list toastmastersclubs.org.

Devin has 2 emails listed, but does not have the emails going to the secondary email.
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  • Brian
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Re: Lost Password; New Password not being received

10 years 9 months ago
#54570
1) please always provide your club number.

2) Tell him to check his junk/spam box. His email server is accepting the emails. If not there he will have to talk to GE

Jan 4 22:47:26 toastmastersclubs sendmail[8252]: u04MlO0H008249: to=<devin.jenkins@ge.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120819, relay=mxb-00176a02.gslb.pphosted.com. [67.231.149.43], dsn=2.0.0, stat=Sent (208143gd8j-1 Message accepted for delivery)
Jan 6 21:42:23 toastmastersclubs sendmail[31011]: u06LgMIM031005: to=<devin.jenkins@ge.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120819, relay=mxb-00176a02.gslb.pphosted.com. [67.231.157.41], dsn=2.0.0, stat=Sent (209anxr7wf-1 Message accepted for delivery)
Jan 6 23:31:39 toastmastersclubs sendmail[18005]: u06NVbM5018001: to=<devin.jenkins@ge.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120819, relay=mxb-00176a02.gslb.pphosted.com. [67.231.157.41], dsn=2.0.0, stat=Sent (2093nqe6ps-1 Message accepted for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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