Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member can't log in

  • Lisa Berti
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Member can't log in

10 years 2 months ago
#57730
Hello Support,
I am the web administrator for Monterey Peninsula Toastmasters #934. I have one member who has tried repeatedly to log in and has asked for her email and password reset. I get the admin message from Server@toastmastersclubs.org, but she says she doesn't get the message. I have looked at her email address and it looks correct to me. Can you help?

Thanks,
Lisa
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  • Heni
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Re: Member can't log in

10 years 2 months ago
#57731
Has she checked her spam folder? Password reset emails can sometimes end up there.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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  • SteveTheTechie
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Re: Member can't log in

10 years 2 months ago
#57732
Also see: support.toastmastersclubs.org/doc/item/e...embers-receive-email
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