Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password not working for Site admin access!

  • deencee76
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Password not working for Site admin access!

10 years 2 months ago
#58001
Hello!

I am unable to login using my site admin credentials. Everything was fine, until, last night. Another member of my exec team had trouble logging in, too. There has never been an issue with the password, before. Can you help?

Thank you!

Danielle

Raleigh Club 843
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  • SteveTheTechie
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Re: Password not working for Site admin access!

10 years 2 months ago
#58005
If you are sharing the admin password, did someone change it when you were not looking? ;)

Please use the forgot password link on the admin login dialog if you are the registered admin, otherwise you will need to use the admin change form: www.toastmastersclubs.org/change/
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Re: Password not working for Site admin access!

10 years 2 months ago
#58006
Yes, someone probably did change it. We just had an exec meeting, last night and noooo one knew anything about it!

The other person who cannot login is the club president. :) I see that he is listed on the change form. I thought that I was the listed site admin, so I was very surprised when the password reset email did not come to me.

I have sent an email to who I think may be listed as the site admin, if I'm not. If they reply, I won't worry about the change form. Otherwise, I'll send it in, today.

Thank you, Steve!

-Danielle
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Re: Password not working for Site admin access!

10 years 2 months ago - 10 years 2 months ago
#58008
Club president is just one of the 3 possible approvers for club website admin changes.
Last edit: 10 years 2 months ago by SteveTheTechie.
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Re: Password not working for Site admin access!

10 years 2 months ago
#58010
Thank goodness! :lol: :lol:

I will send in the change form, if it looks like I'm wrong about who the site admin is. I see that the there are 3 people who can approve the change. I'm sure we'll get it worked out, either way.

I appreciate your help and getting me the information!

Thank you so much!
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