Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to login into Club website using member credentials - Club 4987

  • vantann
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Unable to login into Club website using member credentials - Club 4987

10 years 3 weeks ago
#58676
Hi,
I was able to login using my member credentials until last 3 days ago and today when i login its comes back with message of incorrect
password which i haven't changed in a while. Tried to reset my password using the "Authiencate" button, but i do not receive any email
to reset the password but i receive any and all emails from server@toastmastersclubs.org so not sure how to reset my password.

3 days ago i did disable "Admin Edit" while i was logged in as a member, so when i login as site admin and select my name under Membership Management it comes back with a pop as "Admin Edit are DISABLED by the member" is this change causing issues with
logging into club website as member?.

Thanks
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  • SteveTheTechie
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Re: Unable to login into Club website using member credentials - Club 4987

10 years 3 weeks ago
#58678
The admin edit thing should not matter.
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Re: Unable to login into Club website using member credentials - Club 4987

10 years 3 weeks ago
#58679
How can i reset my password.


thanks
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Re: Unable to login into Club website using member credentials - Club 4987

10 years 3 weeks ago - 10 years 3 weeks ago
#58681
You do the authenticate approach. Emails with the link may end up in your junk mail folder--check that.

Also, refer to support.toastmastersclubs.org/doc/item/e...embers-receive-email
Last edit: 10 years 3 weeks ago by SteveTheTechie.
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