Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Wrong password, please try again. To create a password for the first time..

  • greglane
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Wrong password, please try again. To create a password for the first time..

10 years 3 days ago
#58963
member never receives the authenticate/login e mail, even after trying all suggestions. Now what?
Greg Lane
Premium TM Club #9555
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  • SteveTheTechie
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Re: Wrong password, please try again. To create a password for the first time..

10 years 3 days ago - 10 years 3 days ago
#58964
Did you look at the following?
support.toastmastersclubs.org/doc/item/e...embers-receive-email
support.toastmastersclubs.org/doc/item/email-troubleshooting

If your member has a hotmail account, they may have some additional hoops to jump through.

Also, check junk mail folder.
Last edit: 10 years 3 days ago by SteveTheTechie.
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  • Brian
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Re: Wrong password, please try again. To create a password for the first time..

10 years 3 days ago
#58966
members name always helps chacing down issue for specific members.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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  • greglane
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Re: Wrong password, please try again. To create a password for the first time..

10 years 1 day ago - 10 years 2 hours ago
#59012
FIXED IT. They all were going to an Outlook delete folder. My error. sorry.

still cant receive the authenticate e mails as a member. My info is:

Club #9555
Greg Lane, CC
greg@wellfitfinancial.com
Member Number: 02183719

I always get this error message:

Wrong password, please try again. To create a password for the first time or to reset your password please leave the password field blank, then click the Authenticate button.

Then I never receive the follow up promised e mail. I have checked everywhere, entered the TM domain as an allowed sender, looked in spam, etc.
Greg Lane
Premium TM Club #9555
Last edit: 10 years 2 hours ago by greglane. Reason: I screwed up :)
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