Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot log into club website

  • gsharp
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Cannot log into club website

9 years 11 months ago
#59083
I cannot log into my clubs website. My club number is 1888268. I enter my name, and it automatically fills in with my name and password. When I club "authenticate," I get a message that says wrong login information. I have noticed that the "authenticate" icon turns [blue ]when it works and stays yellow when it does not work. Turning blue and working is random. Sometimes it works and sometimes it does not work. How do I fix this? Thank you.
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  • Pam
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Re: Cannot log into club website

9 years 11 months ago
#59089
FTH allows you to select your name from the drop down after you've typed in the first few characters - so that fits with what you describe as "automatically filled in"

FTH does NOT automatically fill in your password. I suspect that is coming from your browser cache. If you type your password in (override the "automatic" browser value), your login should work if the password is correct.
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