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Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New member can't set up password

  • Sunni Ashley
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New member can't set up password

9 years 8 months ago
#60838
I have a new member reporting that she tries to create a password but is unable to. Her request was actually asking what the password requirements are:

Her email - "Thank you, yes, I received the email (with link). However when I go into set a password it keeps telling me that it's an in valid password. I have tried different combinations of Lange, letters, numbers ... You get the idea. What I'm looking for is their policy about what they're looking for in a password."

So she is not being prompted to create a new password or given the specific of what the password should look like.

Thank you,
Sunni
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  • SteveTheTechie
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Re: New member can't set up password

9 years 8 months ago
#60839
There was a problem with the password criteria being displayed in the dialog... that has been fixed. Tell her to try again, and the dialog should state the criteria.
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