Migrating to FTH4
Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.
If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.
If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/
Change Control
- deedubbleyoo
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Topic Author
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- Senior Member
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- Posts: 68
- Thanks: 6
Change Control
9 years 8 months ago
Yesterday's agenda failure was a very visible problem, and whilst the majority of Toastmasters will be supportive and grateful for the quick fix I have to ask why this change was visible at all.
Was the change tested in any environment except for the Live environment? Was there a way it could have been rolled out incrementally? How was it tested? Was there a rollback plan? Why wasn't there an admin alert when logging in as admin as soon as it was identified that this was a widespread problem?
I don't need to know the answers to those questions, however, the administrators need to talk to each other and agree how to best answer those questions for the future so that the brilliant service they provide remains brilliant at all times.
Best of luck!
Was the change tested in any environment except for the Live environment? Was there a way it could have been rolled out incrementally? How was it tested? Was there a rollback plan? Why wasn't there an admin alert when logging in as admin as soon as it was identified that this was a widespread problem?
I don't need to know the answers to those questions, however, the administrators need to talk to each other and agree how to best answer those questions for the future so that the brilliant service they provide remains brilliant at all times.
Best of luck!
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