Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Member password email not being sent.

  • rahayes
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New Member password email not being sent.

9 years 7 months ago
#61868
I have a new member, since September on 2016 that still has not been able to access the club webpage. She can't seem to get the emails from the site to authenticate her password. We both work for the same company so I know its not a "blocked" issue. Please help. Her name does populate in the email field when typed in, then she doesn't apply a password, just only authenticates and she never receives and email for her to create a password. Thanks for any and all help. Oh by the way. I have read the forums that tell me to add a space in the membership module after her email and click save. That doesn't work either.
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  • Brian
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Re: New Member password email not being sent.

9 years 7 months ago
#61869
What club number?

who is "her"?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • LindaMann
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Re: New Member password email not being sent.

9 years 7 months ago
#61871
Ask her to check her spam
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  • rahayes
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Re: New Member password email not being sent.

9 years 7 months ago
#61872
She has repeatedly.
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Re: New Member password email not being sent.

9 years 7 months ago
#61873
We can not fix anything unless we know you club number and the persons name.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: LindaMann
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Re: New Member password email not being sent.

9 years 7 months ago
#61874
club 9309 and her name is Desiree Carmichael
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