Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New members cannot login

  • hallt93
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New members cannot login

8 years 10 months ago
#66805
Many new members cannot login to schedule themselves for speeches. It is discouraging new members from joining because they have heard about the issue. They receive the new member email, but authenticate does not work for them. Help.

Power Speaker President
Tamara Hall
hallt93@yahoo.com
(205) 257-1780
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  • Brian
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Re: New members cannot login

8 years 10 months ago - 8 years 10 months ago
#66806
Please be specific in who, at least a first name, and Club number

New members can schedule themselves as soon as the Site Admin or the VP.Membership adds them to the system. Remember there is no link between FTH and the Toastmasters.org site, so as soon as your vote the new member in they can be added to the FTH system.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 8 years 10 months ago by Brian.
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Re: New members cannot login

8 years 10 months ago
#66807
The member has already been added to our Power Speaker Toastmaster site. Club 9309. Toastmaster Brenda Young and Jonathon Homan.

JMHOMAN@southernco.com and BMYOUNG@southernco.com

How can I help them?

Thank you.
Tamara
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  • LindaMann
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Re: New members cannot login

8 years 10 months ago
#66808
They were just sent a welcome to the FTH website... Once they login and create a password, they can go in and volunteer for any role...
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Re: New members cannot login

8 years 10 months ago
#66810
Thank you both. I hope this works. They were both sent the welcome email before and somehow do not receive it. I do not know if our firewall is blocked for some at work. I changed mine to my personal email address, so that I could receive messages. However, most want to only use their work email. Hope this works this time. Both emails said Jonathan though even the one sent to Brenda. I will call her.

Thank you for trying to help us. I will let you know if they do not receive the email. So far, that is what has been the case.
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Re: New members cannot login

8 years 10 months ago
#66811
Brenda must not be here today; however, Jonathon is saying that he did not receive an email. I was copied to know that a member was requesting a login, but I use my personal email and not my work email.

In the meantime, Johnathn still cannot get in. Thank you. Tamara
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