Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member Management Tab is Console is unavailable

  • SteveTheTechie
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Re: Member Management Tab is Console is unavailable

8 years 4 months ago - 8 years 4 months ago
#69487
The problem was the animation iframe on your home page. It is apparently mangling the FTH system cookies, which is why you are getting logged out. It really has nothing to do with Membership Management... you would have gotten a similar error messages in other modules eventually, also.

I was able to log in as the Admin from your home page, just do a refresh, and then I discovered I was logged out. This is a likely sign of a problem in the home page content, which turned out to be the Animoto iframe. I removed it, and everything works fine now... no log outs. Whenever you use third party widgets and content, you have to take care to test them with FTH to make sure that everything will be compatible. We are not in the position to do that testing, and even if we were, there are enough widgets on the internet that we would not likely want to be testing them all anyway.

In any case, as I stated above, I removed the iframe html... it is below for your reference and if you want to fiddle with it to try and get it to work without mangling the system cookies. From my review of its online docs, it requires the use of Adobe Flash, which is generally speaking a bad idea, anyway. I would recommend that you find an alternative widget.
Code:
<table border="0" cellpadding="0" style="width:100.0%"> <tbody> <tr> <td> <p style="text-align: center;"><iframe allowfullscreen="" frameborder="0" height="720" scrolling="no" src="https://animoto.com/play/Ak2ch1Fdrnx9Az8xqL3pNg" width="640"></iframe></p> <p style="text-align:center"><br /> &nbsp;</p> </td> </tr> </tbody> </table>
Last edit: 8 years 4 months ago by SteveTheTechie.
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