Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Login Not Working

  • LoisMargolin
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Login Not Working

8 years 4 months ago
#69995
Hello,

My 8 new members have a --- through their name. When they try to login, their name is not displayed in a pop up list. If they try the email address they get an error to select the name via the list.

How do I fix this as they want to access the agenda?
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  • SteveTheTechie
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Re: Login Not Working

8 years 4 months ago
#69996
support.toastmastersclubs.org/2011-10-23...nagement-must-opt-in
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  • LoisMargolin
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Re: Login Not Working

8 years 4 months ago
#69997
Hi Steve,
They want to opt in.

I set them up, asked them to visit the website and enter their name which I understand should be in a pop up list. The pop up does not appear. Am I missing a step for the opt in? Is the opt - in part of the new login?

Club 1575030

Thank you for your help.
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  • SteveTheTechie
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Re: Login Not Working

8 years 4 months ago - 8 years 4 months ago
#69998
They are sent an opt-in email as soon as you add them to Membership Management. (*not* the same as a Welcome email) They need to click the ACCEPT link in the email ... that is what activates them in the system (no strikeout then). If they misplaced the email... look for the new Re-send Opt-in Emails tool on the menu in Membership Management... you can send them another email that way.

Once they click the link in the opt-in email everything is as before.
Last edit: 8 years 4 months ago by SteveTheTechie.
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  • LoisMargolin
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Re: Login Not Working

8 years 4 months ago
#69999
I get it! Thank you. I was missing the Resend Opt In EMail portion.

Fingers crossed everyone gets it and understands.
The following user(s) said Thank You: SteveTheTechie
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