Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Opt in but locked out

  • Roger Davis
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Opt in but locked out

8 years 4 months ago
#70037
A new member joined our club just last week our club No. 3065 in Western Australia. He claims to have Opt in but is still crossed out? with the message that he will be deleted in a few days? This person was contacted again to re opt in which he did, but is still locked out. What do we do?:? :unsure: As we have never encountered this problem before now.
We operated a Free ToastHost web site page ..Can you help?
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  • Brian
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Re: Opt in but locked out

8 years 4 months ago
#70038
You did not provide your club number and atleast the members first name. We cannot help without those 2 pieces of information.
Also how many times have you resent 5he opt-in email?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Roger Davis
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Re: Opt in but locked out

8 years 4 months ago
#70039
Apologies for my mistake, Name of member is Matthew Telder and the Toastmasters club Number is 3065 District 17. Matthew was in our prospect Member list when I first noticed that he had been crossed out. Once he joined he claimed that he entered the opt in option. Our VPM asked Matthew to re opt in which apparently was done. Then when nothing happened we reissued the opt in email but as yet nothing is happening. Is there a alternate method we can use? Does this mean we can not enter his name into club roles or is it that he will not receive and emails.
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  • Brian
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Re: Opt in but locked out

8 years 4 months ago
#70040
1) you can't move the member out of the Prospects until they opt-in.
2) I have resent the opt-in email, I do not see any other re-sends of the opt-in email in the logs.
3) Please contact the member and have them click the link in the opt-in email.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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