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VP of Education having difficulty navigating Membership Management

  • Zippmary
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VP of Education having difficulty navigating Membership Management

8 years 3 months ago
#70134
0595443 Douglas Elliman. My VP of membership is having difficulty accessing the website.
Here name is : Marilyn Sulzbacker


I am unable to log in to that site as it says i have the wrong password which I do not and then when i hit on "forgot password" it says I have the wrong email address. I did notice that another person had the same problem --could not add new members and when he tried, they would be added but crossed out--.It will not let me acces the responses because i have to log in which i cannot. I did go back to the DE toastmaster website which accepted my user name and password as a site administrator. However it did not give me the option of member management. When I logged in as member, i was able to access member management. I then went back to the original website you gave me but I could not use my member information to log in

Marilyn Sulzbacker
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  • SteveTheTechie
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Re: VP of Education having difficulty navigating Membership Management

8 years 3 months ago - 8 years 3 months ago
#70141
There was a system problem earlier today, but that has been resolved.

The cross outs are not a bug... they are an indication of members added that have not opted-in to the system. This is a new requirement that is the result of new privacy laws. Please review the following topic thread on this:

support.toastmastersclubs.org/2011-10-23...nagement-must-opt-in
Last edit: 8 years 3 months ago by SteveTheTechie.
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