Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member cannot reset their login password even though they get the email.

  • eaglespt
  • eaglespt's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

Member cannot reset their login password even though they get the email.

8 years 3 months ago
#70508
4716146, panthercity.toastmastersclubs.org

Have a member that has not signed in for over 500 days and needs to get back into the website. I updated his email address and he is receiving the password reset email. However, he cannot update his password. I have attached the printscreen of the error he receives. I see several similar errors in the forum but I cannot find one the resolves the situation we are facing.

Can you help?

Thanks, Steven
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Member cannot reset their login password even though they get the email.

8 years 3 months ago
#70509
If you do multiple password resets, each received email will have a different link in it... You must use the most recent email containing a link.

I have just checked and verified that the function is working as intended.
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.267 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.