Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Password Reset Not Working

Caz9389
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Password Reset Not Working

8 years 3 months ago

#70618

Club# 9389 East Bay Toastmasters, Oakland, Ca

One of our members was having this problem and getting an error message:
Undefined subroutine &main::GetCookieStatus called at /var/www/cgi-bin/FTH_serve.pl line 87.

She couldn’t reset her password and she has to go through resetting her password each time she wants to log in. There were some other inquiries similar to this but they’re locked.

Chiye Azuma, Website Admin
East Bay Toastmasters, #9389 Oakland, Calif.
eastbaytoastmasters.toastmastersclubs.org/

The topic has been locked.

Brian
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Posts: 14003
Thanks: 4153

Re: Password Reset Not Working

8 years 3 months ago

#70619

Please don't piggy back on another thread create your own. Every problem can be different.

1) Who ? a first name would be nice.
2) Have they setup their cookies as per the documentation.
3) Have they tried clicking the reload link at the bottom of your site.?

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

The topic has been locked.

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