Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Converting guest to new member

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Converting guest to new member

8 years 3 months ago
#70831
8201 -- Paolo

This morning, I accidentally entered Paolo on the Quick Add page, even though he was already listed as a Guest.

I received an error message to that effect. When I went to the Guest list, I find him there, but his entry is crossed out, and I can not do anything with it, either to move him to Members, or re-add him, or anything.

Help?

Thanks,
Brian
Cardinal Toastmasters -- 8201
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Re: Converting guest to new member

8 years 3 months ago - 8 years 3 months ago
#70832
All people added to the website must opt-in by clicking the link in the email the system sent them when you added the person to the guest list. Using the pull down on the membership page you can resend the opt-in email
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 8 years 3 months ago by Brian.
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Re: Converting guest to new member

8 years 3 months ago
#70841
bdmc:

You can also delete the person from the Guest list and then re-add them to the Members list. However, even if you do that, they will still need to opt-in. They have to opt-in somewhere--you cannot get around that.
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Re: Converting guest to new member

8 years 3 months ago
#70845
I'm sorry Brian.

I guess that I wasn't clear that I could do nothing with his guest record. I had "strikeout" through all of the fields, and the "follow-up" button was disabled.

However, our President went in a little later, we hadn't talked, and she apparently was able to transfer him from Guest to Member without any problems. I seemed to be locked out of any further editing of his record, even though I am VP-M.

Oh, well. It's fixed now.

Brian
Cardinal Toastmasters -- 8201
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Re: Converting guest to new member

8 years 3 months ago
#70846
bdmc wrote: I'm sorry Brian.

I guess that I wasn't clear that I could do nothing with his guest record. I had "strikeout" through all of the fields, and the "follow-up" button was disabled.

However, our President went in a little later, we hadn't talked, and she apparently was able to transfer him from Guest to Member without any problems. I seemed to be locked out of any further editing of his record, even though I am VP-M.

Oh, well. It's fixed now.

Brian

No... what Brian was referring to was the Re-send Opt-in function on the Membership Tools pull-down menu. That is still active for inactive members... It is there so that you can follow-up and resent the links to members that have not yet opted in. It works... I know--I designed/implemented it that way.
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Re: Converting guest to new member

8 years 3 months ago
#70847
OK. I didn't seem to be able to do anything on that menu, but I likely did not try that one option.

I gather that the strikethrough indicates that the guest has not replied to the opt-in?

B
Cardinal Toastmasters -- 8201
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